When I sign in to Chit Chat it tells me that my device is unrecognized by Facebook.
In order to work correctly with Facebook Chat, Chit Chat (Web) needs to be granted permissions to access certain aspects of your Facebook profile. If you have previously selected within Facebook to be notified when devices access your Facebook account you will have an extra layer of approval to go through to grant Chit Chat (Web) permission to work.
You will need to enter a device name and then save the device.
Why Has Chit Chat (Web) Gone Offline When I've Been Logged In a Long Time or After I Clear My Cache?
If you delete your cache or history, or sign out of Facebook in another window on your browser Chit Chat (web) will have its session expired. You will see something similar to this.
On occasion you'll be able to click "click here" to go back online, however, more often you'll need to sign out of Facebook and sign back into Chit Chat (web) again.
Is It Possible To Sign Into Facebook As One User and Chit Chat (Web) As Another User At the Same Time?
Unfortunately, it is not possible to sign into Facebook as one user and Chit Chat (web) as a different user at the same time on the same browser.
However, it is possible to do this with two different browsers - for example, Google Chrome and Internet Explorer. The way in which this works is for you to login to Facebook on one with one user (user A) - let's say Google Chrome and for you to login (user B) to Chit Chat (web) on the other browser, internet explorer, in this example.
Facebook status changes occur every three minutes.
Whilst you may expect Facebook status to change immediately as users sign in or out, the way in which Facebook chat works this is not the case. Facebook refreshes status of contacts every three minutes.
No, unlike our iPhone application, Windows application and Blackberry application you do not need a Facebook username.
Read here to find out what a Facebook username is.
You need to login to Chit Chat for Facebook (Web) using your Facebook email address (or Facebook username) and password. You use the same password you use to login to Facebook.